Services 4.0 in and along the financial supply chain

The digitalization of production engineering, known as “Industry 4.0”, has a direct impact on the Supply Chain. When financial assets are the resources of this value chain, this is called together with its processes and products Financial Supply Chain (FSC). Thus the question arises whether progress by Industry 4.0 does have any impact on central services of the FSC and therefore on the banking sector, concretely the Corprorate Banking. The networking and collaboration between corporates and their service providers, in this case financial service providers and banks, requires innovation and further development of service concepts in order to accelerate adaptability and to increase efficiency of financial business in global competition. Taking the example of conversion within and along the FSC, the article shows demands and changes of a service in order to meet the requirements of digital progress. The authors use the concept of a syntactic, semantic and pragmatic view on information and show that services within the value chains must fulfill this view.